Shared mailboxes in Office 365 are a convenient feature. They allow several users in an organization to share the responsibility of monitoring and replying to emails from one account, and all replies are seen as being from the shared mailbox name, not the individual user. This makes them ideal for responding to customer inquiries.
And as Jethro said in last week’s post, shared mailboxes are also ideal for storing the mailbox contents of terminated employees.
However, shared mailboxes are difficult to migrate. They will fail the authentication step since they use permissions rather than passwords. But as MigrationWiz user and Managing Director of Fresh Mango BVI & UK Bob McKay has pointed out, MigrationWiz has an easy fix to this.
When selecting your destination, enter the credentials for the Office 365 shared mailbox you want to migrate like this:
(Obviously, you’ll want to change “Acme.com” to your company name.)
Your shared mailboxes will now also be migrated once you start your project.
For additional questions, please contact email@example.com.