Introducing: All-New MSPComplete Onboarding with Our Director of Partner Happiness

Alexa Smith is serious about keeping BitTitan partners happy, engaged, and connected as we grow with MSPComplete.

That’s why didn’t just launch a new managed services automation platform on April 4 — we launched an all-new onboarding program for everyone who registers to use MSPComplete.

Meet the hilarious, quirky, and compassionate woman behind it all by watching the video below. Hint: She’s got dance moves. Then, keep reading to learn more about partner onboarding!

Alexa had a difficult challenge this year.

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Daring Demo Video: Device Management Agent

In this Daring Demo video, Darrell “Jekyll” Webster and Jethro “Brainiac” Seghers explain how the Device Management Agent (DMA) allows you to monitor and assess your customer’s computers and resources through the MSPComplete platform.

The power of Device Management in MSPComplete

The DMA in MSPComplete provides valuable information about the health of your customer’s devices.

  • The DMA Client version collects information about the computer it’s installed on, including the computer name, users, operating system version, processor, memory, disk space, and installed browsers.
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Three Lessons to Unlearn as a Modern MSP

On October 16, BitTitan partners will gather in Denver, Colorado for Elevate, the conference for the Modern MSP.  We’ll share expertise, explore industry insights, pursue a competitive edge, and embrace opportunity in the changing industry with the new MSPComplete.

To help us get in the right mindset, we’ve invited “futurist” Jack Uldrich as our first keynote speaker.

Jack Uldrich is an award-winning author and recognized speaker who will address us about “unlearning” some assumptions and habits around technology, change management, and leadership.… Read more

Getting Started with the New MSPComplete: FAQ

With this week’s great reveal of the new MSPComplete platform, there have been many questions from our partners. We’ve compiled some helpful resources and answers to your top questions right here.

MSPComplete launch resources

Visit the launch resources page. Get up to speed on all the new MSPComplete has to offer.

  • Watch the webinar recording of our big announcement.
  • Download the webinar presentation slides.
  • Check out the MSPComplete overview brochure.
  • View new datasheets about Office 365 and Azure services.
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Faster, Easier Migrations with the New MSPComplete

Yesterday we made history with an exciting announcement about the all-new MSPComplete platform. In our 10-year journey, we’ve introduced a lot of tools to help make you, our partner, more profitable in the cloud.

The new MSPComplete platform is taking migration and managed services delivery to new heights. If you missed our webinar and big reveal, visit this handy page to watch the recording and dive into some new resources to learn more about MSPComplete.

Whether you’re already building recurring revenue from ongoing services or just beginning your journey to becoming an MSP, a great way to experience the power of the platform is with your favorite MigrationWiz workloads.… Read more

4 Reasons Not to Miss Our 4/4 Announcement

Update: The new MSPComplete platform is here! Visit this page to watch the on-demand webinar, view our new datasheets, and more.

We’re less than one week away from our biggest product announcement ever.

In case you forgot, we’ll be hosting our big reveal on 4/4, featuring a webinar that will answer your burning questions and explain what’s next for BitTitan and our partners.

Over the past few months, we’ve been asking you to Join the Modern MSP Revolution—a movement to #EndAnnoyingWork and build a future where #ProfitabilityAutomation is a reality for every Modern MSP.… Read more

Video: Experts Discuss Creating Recurring Revenue

Recurring revenue starts with delivering recurring value.

Ongoing managed services are an opportunity to better align your offerings to customer needs and to examine your delivery process.

When MSPs identify where existing or new customers can benefit from continued support, they increase their business value, drive business growth, improve their profitability, and develop better customer relationships.

In this Modern MSP video, BitTitan partners discuss how recurring revenue is a powerful step in rethinking how you deliver value to customers and grow your business.Read more

After the Modern MSP Revolution, Part 2: The Technical Vision

If you missed yesterday’s post—the business dream—you can read it here.

The Modern MSP revolution is here. You can’t wait to rid your work of the things that annoy you—manual, repetitive tasks, constant interruptions to provide status updates, confusing assignments that should have gone to another engineer with the right expertise…

As much as you love your job, you know there’s a better way to work. You’re confident that with the right tools and processes, you’ll be a crucial driver as your organization champions the cloud era.… Read more

After the Modern MSP Revolution, Part 1: The Business Dream

Are you interested in the technical vision? Read about it here.

The Modern MSP revolution is here. Before you grab your pitchfork, think about this for a moment: Once you’ve staked your claim in the cloud and the dust has settled, what does it look like to be a winner?

What will it mean to have succeeded as a Modern MSP?

Launching new services is simple.

  • business dreamYou’re saving time from navigating the complexities of building, defining, and planning the go-to-market strategy for new services.
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Spend More Time on What Matters with Automation

Stop missing family dinners. Find your guitar pick. Play pretend with your kids. Plan your next trip home.

“When you can save time and effort in the things you have to do, you get more time in the things that you want to do.” – Jason Ross, BitTitan Lead Software Design Engineer

 

Find out how we’ll give you time back. Join our webinar for the biggest BitTitan product announcement ever.

We all want more time back for the things that matter.

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