Introducing: All-New MSPComplete Onboarding with Our Director of Partner Happiness

Alexa Smith is serious about keeping BitTitan partners happy, engaged, and connected as we grow with MSPComplete.

That’s why we didn’t just launch a new managed services automation platform on April 4 — we launched an all-new onboarding program for everyone who registers to use MSPComplete.

Meet the hilarious, quirky, and compassionate woman behind it all by watching the video below. Hint: She’s got dance moves. Then, keep reading to learn more about partner onboarding!… Read more

Daring Demo Video: Device Management Agent

In this Daring Demo video, Darrell “Jekyll” Webster and Jethro “Brainiac” Seghers explain how the Device Management Agent (DMA) allows you to monitor and assess your customer’s computers and resources through the MSPComplete platform.

The power of Device Management in MSPComplete

The DMA in MSPComplete provides valuable information about the health of your customer’s devices.

  • The DMA Client version collects information about the computer it’s installed on, including the computer name, users, operating system version, processor, memory, disk space, and installed browsers.
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Meet Our Microsoft MVPs: Kelsey Epps

In the last two weeks, we’ve featured two of our three Microsoft MVPs: Darrell Webster and Hans Brender.  We’re excited to say that our third interview proves just how diverse and skilled our MVPs are!

BitTitan’s final Microsoft MVP is Kelsey Epps, a Partner Technical Strategist at BitTitan.

Kelsey’s direct approach to everyday tasks and challenges on his Office365 Technical Support Blog has made it a vital resources to its users and a great demonstration of community support.… Read more

Meet Our Microsoft MVPs: Hans Brender

Last week we shared the first of our 2017 Microsoft MVP interviews,
Darrell Webster.

Today’s featured MVP is “Mr. OneDrive” himself, Hans Brender.

With an impressive career as a technical expert and community expert, Hans now represents BitTitan in Germany as an enthusiastic member of the Field Marketing team.

Hans Brender

 

[CB:]Tell me a bit about your area of expertise as an MVP.

[HB:] There is no official title as a OneDrive MVP but people around the globe know me as “Mr.… Read more

Meet Our Microsoft MVPs: Darrell Webster

This year, BitTitan is proud to announce that we have three Microsoft MVPs!

We’ll be featuring each in our MVP Series to learn more about their backgrounds, skills, and careers as community leaders and IT professionals.

To get us stared, we interviewed Darrell Webster: a Senior Technology Strategist at BitTitan and true community leader. He’s a teacher at heart whose goal isn’t perfect expertise — it’s finding a product’s unique ability to support better collaboration, communication, and coordination.… Read more

Make 2017 the Year of Recurring Revenue

We’ve said it again and again: one-off, project-based revenue won’t sustain profitability in the cloud era. It’s time to walk the walk, but you don’t have to do it alone. We’re here to help.

The case for recurring revenue is undeniable.

Our own Jethro Seghers wrote about the power of recurring revenue, highlighting these key reasons why recurring revenue is so attractive to the Modern MSP:

  • growthLower effort, higher yield. “Salespeople can focus their efforts on a new customer who is ready to be onboarded, rather than focusing on closing another deal with the same customer in a transactional model.”
  • handshakeStronger, lasting customer relationships.
Read more

Take the Guesswork out of Azure Migrations

BitTitan Presents: Daring Azure Migrations Demos with Darrell…and Jethro!

Turn Azure migrations from guesswork into science with Microsoft MVPs and BitTitan experts! Watch as Darrell and Jethro experiment with HealthCheck for Azure, turning data into powerful assessments and cost effective migrations for customers!


Looking to #KickSomeAzure? Check out our Azure Workshop Assessment Guide for best practices when introducing Azure to customers and creating the right Azure action plan.

ksa_resources_assessguide_640x256 azure migrationsRead more

Driving Azure Profitability: HealthCheck for Azure FAQ

Last week we hosted a webinar that explored Azure assessments powered by HealthCheck for Azure. If you aren’t familiar, HealthCheck for Azure is an amazing infrastructure assessment tool that provides detailed readiness reporting, cost analysis, and planning tools to help your customers make the most informed decisions when considering a move to Azure.

We had a boatload of great questions from webinar attendees, and wanted to share the answers with you in this FAQ. Check it out!… Read more

Get Moving: An Interview with Microsoft MVP, Kelsey Epps

It’s time to make a move!

kelsey eppsRecently, Kelsey Epps, a BitTitan Partner Technical Strategist and a Microsoft Office Servers and Services MVP, sat down with Mitch Tulloch at windowsnetworking.com to talk shop and examine the best tools for Azure migrations!

Aside from a look at changing trends, they dove into the difficulties, value, and advantages of making the switch and how MSPs can best navigate the changing IT landscape.

Read the full interview here or check out some of our favorite highlights below!Read more

MVP to MVP: Talking Cloud Adoption (Part 2: Selling More Cloud)

This is part two of the interview. Read part one here.

I had a great conversation with Raphael Köllner, a Microsoft MVP in Office Servers and Services, Windows Top Insider, MCT and Microsoft Student Partner Evangelist. Raphael is a trainer and speaker in the field of IT and law, and often the interface between them. His priorities are in the field of cloud computing from a technical and legal point of view.

Please note: The following interview was conducted and transcribed in German, then translated internally to English.Read more