Entries by Spencer Czapiewski

Double the Size of Your Office 365 Migration Projects

Don’t leave money on the table.

Many BitTitan Partners have increased their profit margins by upselling OneDrive to their Office 365 customers. If you migrate email without even offering to move documents, you’re walking away from a big opportunity.

Document Migration is designed to give you total control over the project and allow you to manage your cutover properly. You can migrate from file shares, home drives, Google Drive, Dropbox, and many other sources—and it’s flexible, so you can address the unique situation of each customer.… Read more

On Video: Seven Successes from Partners Using MigrationWiz

Our partners know how much we love celebrating their wins. But in case you despise listicles and shameless self-promotion, we’ll cut right to the chase.

The reason we’re telling you about these MigrationWiz successes is because we want you to join us for our upcoming webinar, 7 New-to-You Features of MigrationWiz. There you have it: the honest truth.

We’re willing to bet you aren’t getting the most out of your favorite migration tool, so we’ll be sharing some of the lesser-known tips and tricks that can help you go above and beyond on your next projects.… Read more

Solving the Profitability Problem: #ProfitabilityAutomation

Gartner predicts that by 2020, a corporate “no-cloud” policy will be as rare as a “no-Internet” policy is today.

What else is trending up? Competition in the channel—and frustration, too. The outlook on cloud has shifted as winners and losers have emerged.

CompTIA_cloud_2014-2016

Cloud adoption is inevitable, but the success of your business is not. What’s the key to seizing the still-growing opportunity and thriving in a changing industry? In a word: profitability.

Although we’ve been with you every step of the journey, we’ll be the first to admit that we can’t solve your profitability problem with another migration workload, or even managed services.… Read more

Five Key Considerations for Pricing Your Bundled Cloud Services

Earlier this week we talked about the transformation to a recurring revenue model. It’s one of the greatest benefits—and most significant challenges—of becoming a Modern MSP. But recurring revenue isn’t possible without offering compelling services to drive profits.

There is no easy road when packaging and pricing

As you turn a list of services into a solutions portfolio with competitive pricing and profitable service fees, you’re bound to encounter tough decisions and loads more questions.… Read more

Make 2017 the Year of Recurring Revenue

We’ve said it again and again: one-off, project-based revenue won’t sustain profitability in the cloud era. It’s time to walk the walk, but you don’t have to do it alone. We’re here to help.

The case for recurring revenue is undeniable.

Our own Jethro Seghers wrote about the power of recurring revenue, highlighting these key reasons why recurring revenue is so attractive to the Modern MSP:

  • growthLower effort, higher yield. “Salespeople can focus their efforts on a new customer who is ready to be onboarded, rather than focusing on closing another deal with the same customer in a transactional model.”
  • handshakeStronger, lasting customer relationships.

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The Five Most Common Office 365 Help Desk Tickets

We’ve previously written about some of the common types of requests received through Concierge, our IT help desk service-as-a-service. What we didn’t do was rank them based on how often these problems arise.

Think of it this way: here are recurring problems you could be outsourcing, instead of spending valuable time solving.

There are plenty of benefits to outsourcing your IT help desk, and depending on who you ask, you’ll get different answers as to why it’s so valuable.… Read more

Marketing Essentials for the Modern MSP, Part 2

This is the second installment of our marketing essentials recap for the modern MSP, looking at the final three of six articles by Saher Ghattas from ModernMSP.com. Read our first post here.

In our last post, we looked a lot at the marketing organization in terms of specialties and alignment with sales. We were pretty focused on the people aspects of the modern marketer; today’s post will shift more to process.

Part 4: Taking Action on Leads

Read Part 4 in full here.

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Marketing Essentials for the Modern MSP, Part 1

As the new year approaches, are you thinking about how to modernize your sales and marketing efforts?

Saher Ghattas, a sales and marketing expert for MSPs, recently finished a six-part series for ModernMSP.com, MSP Marketing Essentials.

In our own dual posts, we’ll highlight some of the key messages and considerations. Be sure to check out the full articles for more great information, and come back for the second installment!

Part 1: Assembling the Right Team

Read Part 1 in full here.

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Partner Spotlight: BlumShapiro Consulting & Concierge

Meet BlumShapiro Consulting

PrintBlumShapiro is the largest regional business advisory firm based in New England, with offices in Connecticut, Massachusetts, and Rhode Island. The Consulting service lines provide services across a wide spectrum, including management consulting, technology consulting, project and portfolio management, and software and business process outsourcing.

As a Microsoft Cloud Solutions Provider (CSP) and Gold Partner, the technology consulting arm of the company is focused on growing its cloud business, including Office 365 services.Read more

7 Things You Didn’t Know You Needed to Know about MSPComplete

Wow, 2016 has been busy. We’ve had to remind ourselves that we only launched MSPComplete earlier this year! Since then, we’ve introduced a lot of improvements, updates, and new features to help you execute your projects more smoothly and make the cloud more profitable.

Let’s raise a glass to 2016 approaching its end, and take a look at seven things you can do in MSPComplete to help you improve your business. 

  1. Create end users once and use them across all projects.

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