Entries by Carrie Bilenker

Introducing: All-New MSPComplete Onboarding with Our Director of Partner Happiness

Alexa Smith is serious about keeping BitTitan partners happy, engaged, and connected as we grow with MSPComplete.

That’s why we didn’t just launch a new managed services automation platform on April 4 — we launched an all-new onboarding program for everyone who registers to use MSPComplete.

Meet the hilarious, quirky, and compassionate woman behind it all by watching the video below. Hint: She’s got dance moves. Then, keep reading to learn more about partner onboarding!… Read more

Three Lessons to Unlearn as a Modern MSP

On October 16, BitTitan partners will gather in Denver, Colorado for Elevate, the conference for the Modern MSP.  We’ll share expertise, explore industry insights, pursue a competitive edge, and embrace opportunity in the changing industry with the new MSPComplete.

To help us get in the right mindset, we’ve invited “futurist” Jack Uldrich as our first keynote speaker.

Jack Uldrich is an award-winning author and recognized speaker who will address us about “unlearning” some assumptions and habits around technology, change management, and leadership.… Read more

4 Reasons Not to Miss Our 4/4 Announcement

Update: The new MSPComplete platform is here! Visit this page to watch the on-demand webinar, view our new datasheets, and more.

We’re less than one week away from our biggest product announcement ever.

In case you forgot, we’ll be hosting our big reveal on 4/4, featuring a webinar that will answer your burning questions and explain what’s next for BitTitan and our partners.

Over the past few months, we’ve been asking you to Join the Modern MSP Revolution—a movement to #EndAnnoyingWork and build a future where #ProfitabilityAutomation is a reality for every Modern MSP.… Read more

Spend More Time on What Matters with Automation

Stop missing family dinners. Find your guitar pick. Play pretend with your kids. Plan your next trip home.

“When you can save time and effort in the things you have to do, you get more time in the things that you want to do.” – Jason Ross, BitTitan Lead Software Design Engineer

 

Find out how we’ll give you time back. Join our webinar for the biggest BitTitan product announcement ever.

We all want more time back for the things that matter.

Read more

Meet Our Microsoft MVPs: Kelsey Epps

In the last two weeks, we’ve featured two of our three Microsoft MVPs: Darrell Webster and Hans Brender.  We’re excited to say that our third interview proves just how diverse and skilled our MVPs are!

BitTitan’s final Microsoft MVP is Kelsey Epps, a Partner Technical Strategist at BitTitan.

Kelsey’s direct approach to everyday tasks and challenges on his Office365 Technical Support Blog has made it a vital resources to its users and a great demonstration of community support.… Read more

Meet Our Microsoft MVPs: Darrell Webster

This year, BitTitan is proud to announce that we have three Microsoft MVPs!

We’ll be featuring each in our MVP Series to learn more about their backgrounds, skills, and careers as community leaders and IT professionals.

To get us stared, we interviewed Darrell Webster: a Senior Technology Strategist at BitTitan and true community leader. He’s a teacher at heart whose goal isn’t perfect expertise — it’s finding a product’s unique ability to support better collaboration, communication, and coordination.… Read more

Change Your Approach to Profitability with Automation

The cloud is not keeping ITSPs from being more profitable.

A GeorgeMellor-1-150x150new ModernMSP article by George Mellor, President and CEO of  KloudReadiness, points out that a focus on how external forces are hurting profitability is a missed opportunity to take control of the internal conditions affecting gross margins.

 

Though the cloud represents more competition in a crowded space, there are immediate opportunities for ITSPs to increase their profitability.

Examine how you use automation before expecting results.

Read more

It’s time to #EndAnnoyingWork

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Even with today’s technology and tools, there are still big problems facing you as an engineer.

These problems keep you from reaching your full potential — no matter how hard you work to deliver for your customers. They can’t be solved by adding migration workloads or even introducing new tools for managed services.

We know this because we’ve heard it from you and felt it ourselves. We put extraordinary demand on you to make the most of tools that often fall short.… Read more

A Day in the Life at BitTitan, Part 2

“If we make our culture a priority, we can attract top talent that is passionate about what they do, and passionate about working at BitTitan.”

 

Darci Lee, our Director of Talent and Culture wrote this when we shared A Day in the Life at BitTitan, Part I, about our lead software design engineer Jason Ross.

Our products and community wouldn’t be the same without the personalities, talents, humor, and individual leadership of many different team members, so we’d like to introduce you to someone else.… Read more

How to Sell Azure as a Service in 2017

 

This new ModernMSP video examines two sides of the same coin:

  • How to translate Azure into managed services with powerful business outcomes for customers
  • How to turn it into a profitable business process for your company

When you’re done watching, you can read the three lessons we learned below!

Three Lessons for Selling Azure as a Service

1. Rethink the way you sell Azure

darryl2

Darryl Sicker, United Data Technologies

“There’s between 800 and 1,000 services, so it’s hard to really wrap it  around just one thing.Read more