Entries by Carrie Bilenker

Meet Our Microsoft MVPs: Darrell Webster

This year, BitTitan is proud to announce that we have three Microsoft MVPs!

We’ll be featuring each in our MVP Series to learn more about their backgrounds, skills, and careers as community leaders and IT professionals.

To get us stared, we interviewed Darrell Webster: a Senior Technology Strategist at BitTitan and true community leader. He’s a teacher at heart whose goal isn’t perfect expertise — it’s finding a product’s unique ability to support better collaboration, communication, and coordination.… Read more

Change Your Approach to Profitability with Automation

The cloud is not keeping ITSPs from being more profitable.

A GeorgeMellor-1-150x150new ModernMSP article by George Mellor, President and CEO of  KloudReadiness, points out that a focus on how external forces are hurting profitability is a missed opportunity to take control of the internal conditions affecting gross margins.

 

Though the cloud represents more competition in a crowded space, there are immediate opportunities for ITSPs to increase their profitability.

Examine how you use automation before expecting results.

Read more

It’s time to #EndAnnoyingWork

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Even with today’s technology and tools, there are still big problems facing you as an engineer.

These problems keep you from reaching your full potential — no matter how hard you work to deliver for your customers. They can’t be solved by adding migration workloads or even introducing new tools for managed services.

We know this because we’ve heard it from you and felt it ourselves. We put extraordinary demand on you to make the most of tools that often fall short.… Read more

A Day in the Life at BitTitan, Part 2

“If we make our culture a priority, we can attract top talent that is passionate about what they do, and passionate about working at BitTitan.”

 

Darci Lee, our Director of Talent and Culture wrote this when we shared A Day in the Life at BitTitan, Part I, about our lead software design engineer Jason Ross.

Our products and community wouldn’t be the same without the personalities, talents, humor, and individual leadership of many different team members, so we’d like to introduce you to someone else.… Read more

How to Sell Azure as a Service in 2017

 

This new ModernMSP video examines two sides of the same coin:

  • How to translate Azure into managed services with powerful business outcomes for customers
  • How to turn it into a profitable business process for your company

When you’re done watching, you can read the three lessons we learned below!

Three Lessons for Selling Azure as a Service

1. Rethink the way you sell Azure

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Darryl Sicker, United Data Technologies

“There’s between 800 and 1,000 services, so it’s hard to really wrap it  around just one thing.Read more

Take the Guesswork out of Azure Migrations

BitTitan Presents: Daring Azure Migrations Demos with Darrell…and Jethro!

Turn Azure migrations from guesswork into science with Microsoft MVPs and BitTitan experts! Watch as Darrell and Jethro experiment with HealthCheck for Azure, turning data into powerful assessments and cost effective migrations for customers!


Looking to #KickSomeAzure? Check out our Azure Workshop Assessment Guide for best practices when introducing Azure to customers and creating the right Azure action plan.

ksa_resources_assessguide_640x256 azure migrationsRead more

Why Modern MSPs Invest in Azure

What does it mean to invest in Azure?

In this new ModernMSP video, IT professionals from around the world share how Azure brings value to their business and to their customers. Watch and learn how choosing to invest in Azure leads to new partnerships, services, and business opportunities!

 

Ready to introduce and invest in Azure for your business? Run your own four-week marketing campaign with the Kick Some Azure Campaign-in-a-Box. Educate and connect to customers with blog posts, emails, social media, and more!… Read more

Get Moving: An Interview with Microsoft MVP, Kelsey Epps

It’s time to make a move!

kelsey eppsRecently, Kelsey Epps, a BitTitan Partner Technical Strategist and a Microsoft Office Servers and Services MVP, sat down with Mitch Tulloch at windowsnetworking.com to talk shop and examine the best tools for Azure migrations!

Aside from a look at changing trends, they dove into the difficulties, value, and advantages of making the switch and how MSPs can best navigate the changing IT landscape.

Read the full interview here or check out some of our favorite highlights below!Read more

What Kind of MSP Are You? (Part 3)

“Be different: Bundle Like a Boss”

Last week, we looked at MSP Persona #2: Established as a Modern MSP. This week, we’re focusing on Hosting and Large Service Providers looking to differentiate their business and streamline their processes.

When you have support, processes, and a workforce in place, it’s hard to figure out how to stay fresh in the marketplace. With quality services and a strong reputation, how do you decide what to focus on?… Read more

What Kind of MSP Are You? (Part 2)

“It’s always easiest to stop a problem before it starts.”

Last week, we looked at MSP Persona #1: New to being a Modern MSP. This week, we’re focusing on MSPs that generate recurring revenue and are ready to work on their service delivery.

When growing your business, there are always competing priorities: Expanding your services, increasing revenue, and finding new customers.

For an MSP that’s reached these milestones, it’s easy to wonder “what now?” To truly differentiate your business and improve your workflow, the next step is becoming a proactive MSP.… Read more