Once again I find myself nodding along to a Todd Hussey article on ModernMSP.com—this time about the buyer’s journey. As Todd dishes out nuggets of sales and marketing wisdom, I can’t help but think how crucial this information is for an industry that’s reaching a significant turning point in how they conduct their business.
At a high level, the most important takeaways are to understand your audience and learn how to help them understand you.…
Technical Sessions are recurring monthly online meetings facilitated by your region’s Partner Technology Strategist. During these hour-long calls, you will learn more about BitTitan products. You’ll have a front-row seat as you find out about new features, services, and solutions!
One of the coolest things about Technical Sessions is the open forum, where you can ask general and specific questions about your own business issues.
Now that you know what they are, here are The Top Ten Reasons for Attending BitTitan Technical Sessions:
How do you mix people and automated processes? You help them work together. For our partners, automation is an opportunity to maximize resources and help more customers. For users, automation streamlines their workflow and lets them get back to business.
Nearly 10,000 users. 20 TB of data in total. Two weekends to migrate. Mission: impossible? Not for us, nor for you.
Recently, our Service Engineering team had a unique opportunity: to deliver a large, complicated migration with a tight, unwavering timeframe. The expectation for a complete success was minimal, but in true BitTitan fashion, we huddled, shrugged, declared “here we go,”—and proceeded to hit it out of the park.
BitTitan was approached by a partner to migrate 20 TB of data for their enterprise customer.…
Some backstory: In the “old” days, mail systems didn’t have 50 GB mailboxes like in Office 365 (I know it’s hard to believe, but trust me). Mailboxes were small because the storage of mailboxes was expensive. Saving and retrieving data had to be fast, and equally so the storage, requiring high-RPM disks. That meant that you had to invest in more expensive storage. Increasing a mailbox size had the downside of a much higher price in storage costs.…
While many IT services providers and their customers are seeing the value of the cloud, some are holding out for a variety of reasons.
Some of the common reasons I hear from providers include:
- I don’t use the cloud myself
- I have no control
- Revenue is too small
- I don’t have experience with enough cloud services
At the same time, many of their customers are saying things like:
- The cloud isn’t safe
- I don’t have enough control
- I won’t be able to work if the internet is down
- There are too many features I don’t need
- I don’t want all my services with one provider
How Some Services Providers Think
Services providers often sell software without realizing that the software cycle in the cloud is much faster and the programs are standardized.…
Automation effects every aspect of your business. It can help bring down the cost of service delivery for your customers. It can help you scale your business. And ultimately, it can help you and your business get to the next level. We sit down with some MSPs to discuss how automating service delivery can benefit your business.
In a recent article, cloud and tech guru Todd Hussey explained the importance of understanding the Cost of Customer Acquisition (COC) when growing your IT services business in the next era of the cloud.
As cloud adoption rises, more and more providers have set their sights on a recurring revenue model. The “profitability” discussion around the cloud emphasizes the value of managed services over one-off projects. This naturally evokes a rally around retention efforts and maximizing customer lifetime value; but there’s a danger in too narrow a focus on your existing customer base.…
Automation. At work it helps you stay organized, allows for more productivity and gives you more time to interact and build relationships with your customers. Basically, automation allows you to work smarter not harder which is a great thing for all of us. If automation makes our work lives better, why wouldn’t we all also automate our daily lives? We sat down with our partners to ask them the benefits of automating beyond the office.
During our annual party at WPC, we recognized nine BitTitan partners from around the globe who have built their cloud empires as Modern MSPs.
Jenn Martin, our VP of global sales, said, “This award recognizes partners who over the past year have exemplified BitTitan’s commitment to modernizing the cloud services delivery market and pioneering a new category of modern MSPs. Our global partners are truly exceptional, and getting the opportunity to recognize and celebrate their achievements is an honor.”
We’re proud to work with such outstanding companies and individuals.…