Get Moving: An Interview with Microsoft MVP, Kelsey Epps

It’s time to make a move!

kelseyeppsRecently, Kelsey Epps, a BitTitan Partner Technical Strategist and a Microsoft Office Servers and Services MVP, sat down with Mitch Tulloch at windowsnetworking.com to talk shop and examine the best tools for Azure migrations!

Aside from a look at changing trends, they dove into the difficulties, value, and advantages of making the switch and how MSPs can best navigate the changing IT landscape.

Read the full interview here or check out some of our favorite highlights below!Read more

What Kind of MSP Are You? (Part 3)

“Be different: Bundle Like a Boss”

Last week, we looked at MSP Persona #2: Established as a Modern MSP. This week, we’re focusing on Hosting and Large Service Providers looking to differentiate their business and streamline their processes.

When you have support, processes, and a workforce in place, it’s hard to figure out how to stay fresh in the marketplace. With quality services and a strong reputation, how do you decide what to focus on?… Read more

What Kind of MSP Are You? (Part 2)

“It’s always easiest to stop a problem before it starts.”

Last week, we looked at MSP Persona #1: New to being a Modern MSP. This week, we’re focusing on MSPs that generate recurring revenue and are ready to work on their service delivery.

When growing your business, there are always competing priorities: Expanding your services, increasing revenue, and finding new customers.

For an MSP that’s reached these milestones, it’s easy to wonder “what now?” To truly differentiate your business and improve your workflow, the next step is becoming a proactive MSP.… Read more

Sharing Success, Partner to Partner

We’re not just about migrations anymore.

In fact, we haven’t been for some time.

We’re all about helping our partners become Modern MSPs with the best tools, information, and support we can give them.
 
Microsoft recently wrote:

BitTitan understood long ago that migration services were just the first step in a long and evolving journey – once you migrated your customer’s workloads to the cloud, what then?”

Whatever that next step is, we have plenty of resources to help you grow your business.… Read more

What Kind of MSP Are You? (Part 1)

Knowing where to start can be just as difficult as knowing where to go.

We’re constantly trying to become better at what we do and how we do it. For an MSP looking for new ways to add value to its business, there are challenges at every stage of growth.

In this series, we’ll feature MSPs at different stages of growth. Find your match and see what steps you can take to become your best MSP!… Read more

Proactive vs. Reactive Managed Services, Part 2

In part one last week, we looked at a few ways to communicate the value of a proactive managed services approach to your customers.

With MissionControl for Office 365, you can demonstrate the power of a proactive (vs. a reactive) approach that sets you apart from your competition.

Let’s take a closer look at two examples from the infographic we created.

(Download and share it to show your customers the value of a proactive approach vs.… Read more

Proactive vs. Reactive Managed Services, Part 1

How do you differentiate your managed services and offer value to your customers?

If you’ve got the keys to their kingdom, you have a huge opportunity for you to offer value to customers through proactive managed services. You can maximize customer lifetime value and differentiate your business, especially if your competition is more “reactive.”

A proactive vs. reactive approach in the eyes of your customers

Do your customers understand what you’re doing in their environment?

Many organizations, especially SMBs, are unaware of their own compliance needs, potential risks, and the benefits they could get from a provider’s proactive approach to managing their environment.… Read more

Five Reasons to High Five BitTitan at IT Nation

We’re taking a respite from all the rain at our Seattle headquarters and spending the week in Orlando for IT Nation 2016! Are you going, too? Let’s high five it out.

Here are the top five reasons you’ll want to come by booth 707 to give BitTitan a high five:

5. You could win our Twitter contest.

Tweet @BitTitan about why you’re a #ModernMSP and you could win a pair of Bose wireless noise-cancelling headphones. You can wear them on your flight home to help you ignore anyone who is still talking about the election.… Read more

#KickSomeAzure With Assessment Tip #3

Better data yields better plans, but not always the ones you expect.

In our Assessment Tips Series, we’ve helped partners #KickSomeAzure with advice on how to start the Azure conversation and use customer questions to explain the benefits of assessments. This week, we’re going to help you close the deal and develop strong customer relationships with our final tip in the series!

Tip #3: Review assessment results with customers to guide them through existing problems, best solutions, and migration options.

Read more

Partner Spotlight: GoCloud Systems & Concierge

Meet GoCloud Systems

gocloud-logo-largeGoCloud Systems of Wellington, New Zealand is a Microsoft Gold Partner and Microsoft Cloud Specialist in Office 365, Azure, and Dynamics CRM. A fast-growing company, this Modern MSP is focused on strengthening relationships and delivering customer lifetime value in the cloud.

David Brabant, co-founder of GoCloud, has been in IT for over 20 years, riding the waves of the changes in the industry to build a successful business on the cutting edge. “We’re just focused on the cloud,” he explained.Read more